Return Policy

We receives exchange / return as long as the products are still new (never used, not contaminated, no torn) and with our tag still intact.
Your exchanged / returned items should be on logistic courier within 7 days since you have received the items. Please notify us beforehand by sending an email to nevertoooldproject@gmail.com with the details of the items you want to exchange/return.
Return / Exchange will be processed immediately after we receive the items at our warehouse.
For return / exchange caused by our shipping handling mistake (eg. wrong products shipped), we will bear all additional shipping fee.
For other reason for return / exchange, customer shall bear the additional shipping fee (both shipping from customer to us and from us to customer).
Exchange with more expensive items requires customer to pay the difference in price, while exchange with cheaper items will get refund of the difference in price.
Please allow us up to 7 working days to process your exchange / return.